Using this tool, you have a bird's eye view of your entire system from anywhere in the galaxy (or at least an Internet connection).
You no longer need to wonder "what is going on at the office" - now you simply look and can see each of your employees grouped per your preference, their current phone status (online, idle, DND, etc.) and whether or not they are on a current call, who they are talking with, and how long they have been talking.
Chatting with fellow teammates is a snap too - the easy interface is intuitively designed for even the most technologically feeble.
The Switchboard is a full featured management and employee communications tool!