There is something very satisfying about being able to run a quick, easy report and find an abundance of information on what transpired with your office for any given period.
Our Detailed Reports show you:
- Date, Time, & Length of each call in any date range
- Number of inbound and outbound calls per user
- Person or group who received the call, as well as any transfers
- Call disposition (answered, no answer, busy, etc.)
- Number of rings before calls are answered
- Call volume per hour and per person
- Whether or not the call was recorded, and a downloadable file, when appropriate
- Unique callers
Detailed reports allow you to be in control of your communications.