|Listen & Whisper
That is the sound of you being able to listen into any active call, all other callers completely oblivious to your presence.
One click and the buzz turns into a whisper...
Now you are talking to your employee while the customer is completely unaware.
Click once more and now you are fully invested in the call, able to talk to both parties.
Magic? Not quite. This is Listen, Whisper, & Barge. Imagine what you can do - spot check customer service, ensure customer satisfaction, and make your team look like customer service champions.